Log into the website by going to https://www.thepahadistory.com/account. Under Account Details, click Edit Address to make minor changes or Add A New Address to add a completely new one.
Once an order has been placed you can change the delivery location by contacting customer support within 2 hours of placing the order.
Log in to the website by going to https://www.thepahadistory.com/account. To track your order, click Track My Order in the menu at the top. You can even click the 3 lines on the top side of the homepage and enter your tracking order ID or order number to track your package. If you’d like further assistance, you can write to us hello@thepahadistory.com or call us at +91 91677 34392.
Yes,the delivery charges for your cart are added during checkout. The charges vary according to the number of products in your cart. Free shipping is offered if the total exceeds ₹1,000.
We usually dispatch the order on the same day so order cancellation/pause is only possible within 2 hours of placing an order. For this kindly contact Customer Support & inform them of the same. Once dispatched, order cancellation is not possible.
We usually dispatch the order on the same day so order cancellation/pause is only possible within 2 hours of placing an order. For this kindly contact Customer Support & inform them of the same. Once dispatched, order cancellation is not possible.
The vibrant jars from our products can be re-used for storage purposes. The tea boxes and teabags are 100% biodegradable.
The estimated delivery time varies according to product availability and location. However, we dispatch the products within 2-3 working days of order placement. Yes, someone needs to be at your home to collect the order. In case of an emergency, you can request the courier agent to drop the package off at your neighbour’s home.
Log in to the website by going to https://www.thepahadistory.com/account. To track your order, click Track My Order in the menu at the top. You can even click the 3 lines on the top side of the homepage and enter your tracking order ID or order number to track your package. If you’d like further assistance, you can write to us hello@thepahadistory.com or call us at +91 91677 34392.
You can check out the contents of your order at https://www.thepahadistory.com/account by clicking Order History. The detailed ingredient list of each product can be found on the back of the product.
The texture, taste and feel of our all-natural, 100% vegetarian products may vary from harvest to harvest but you can rest assured that it doesn’t contain any item that isn’t vegetarian.
All our products are 100% preservative-free. The shelf life for our tea range is 18 months from the date of manufacture. The shelf life of our honey range is 24 months from the date of manufacture. The shelf life of our Haldi Mix and Kadha is 15 months from the date of manufacture.