RETURN AND REFUND POLICY
No returns are allowed on any Product delivered to you, except on the following grounds:
If you wish to return the Product on the aforesaid grounds, you shall raise a return request of the Product within 24 hours/days of its delivery, failing which the Product will be deemed to have been accepted by you and such Product will not be subject to any return. Please note that return for a Product will be processed subject to satisfactory verification and inspection of the Product by THE PAHADI STORY basis the images of the Product shared by you in your return request. You shall be entitled to Product return if, subject to verification and inspection by THE PAHADI STORY, it is proved that the damage to the outer box of the Product is due to reasons solely attributable to THE PAHADI STORY. The decision of THE PAHADI STORY on return of the Product will be final and binding.
In order to claim a return, kindly follow the following steps:
You may note that return shall not be accepted by THE PAHADI STORY in following scenarios:
○ THE PAHADI STORY also accepts partial returns of the Product from a batch of the Products ordered if such Product is damaged or expired on the aforesaid grounds as specified herein wherein you can raise a return request for such damaged or expired Product in your order. In case you have received any free gift with the order, the free gift, gift voucher also needs to be returned along with the originally delivered Product.
Please note that there may be certain orders that THE PAHADI STORY may not be able to accept and may thus cancel. THE PAHADI STORY reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in Product or pricing information, or problems identified by THE PAHADI STORY. THE PAHADI STORY may also require additional verifications or information before accepting any order. THE PAHADI STORY will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after you have remitted the funds, the said amount will be remitted back to you.
Orders once placed cannot be cancelled by you.
■ in the event of non-delivery of the Products with respect to any order accepted by THE PAHADI STORY occurs due to reasons attributable to you (i.e. wrong name or address or any other wrong information), any extra cost incurred by THE PAHADI STORY for re-delivery or cancellation shall be borne and paid by you to THE PAHADI STORY.
■ you will use the Products provided by THE PAHADI STORY for lawful purposes only.
■ you will provide authentic and true information in all instances where such information is requested from you. THE PAHADI STORY reserves the right to confirm and validate the information and other details provided by you at any point of time.
■ you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.
■ Before placing an order, you will check the Product description carefully. By placing an order for a Product, you agree to be bound by the conditions of sale included in the item's description.